CURRICULUM

Module 1: March 12-13, 2008

• Community building, networking, goal setting
• Committing to the Nobility Public Service
• Emotional Intelligence: Understanding self, managing self, understanding others and managing relationshiops
• Providing High Quality Customer Services in a Demanding Public Sector Environment: The Managers' work in creating and sustaining organizational culture

Module 2: May 7-8, 2008

• Applying Sytems Thinking and Poliitcal Sensitivities to Solve Organizational Problems
• Performance Measurement: Aligning Processes and Procedures with Institutional Goals
• Utilizing Process Re-engineering for Productivity Improvement

Module 3: July 16-17, 2008

• Honoring the Community's Voice
• Advanced Communication and Public Relations in Public Environments
• Complying with Laws Part I: Organizational Functioning and Transparency
• Applying Ethical Models to Public Policy Decisions

Module 4: September 10-11, 2008

• Building Budgets and Using Financial Information to Make Strategic Decisions in the Public Arena
• Implementing Effective Human Resource Practices in a Public Sector Context
• Development Planning

Module 5: November 5-6, 2008

• Complying with Laws Part II: Human Resources/Labor Laws
• Managing a Multi-Generational Workforce
• Employing Effective Negotiation Strategies in a Public Employee Organization
• Business Etiquette and Interpersonal Savvy

Module 6: February 11-12, 2009

• Understanding Information Systems and Using Technology Strategically (Lab)
• Extraordinary Leadership
• Course completion/Capstone Project discussions

GRADUATION! March 2009

THE CENTRE for Organization Effectiveness. Dedicated to Raising the Caliber of Leadership.

World Trade Center San Diego, 1250 Sixth Avenue, Suite 150, San Diego, CA 92101

619-685-1340

Copyright © 2008, The CENTRE for Organization Effectiveness. All rights reserved.
Web site built and maintained by The MarketBuilding Team.